SHIPPING POLICY

Thank you for shopping with Velvet Pearl Boutique. This Shipping Policy explains how orders are processed and shipped.

U.S. SHIPPING ONLY

Velvet Pearl Boutique currently ships to addresses within the United States only.

We do not currently offer international shipping.

Shipping availability may vary depending on the product and destination. Available shipping options and shipping charges will be shown at checkout.

ORDER FULFILLMENT

Velvet Pearl Boutique offers a curated mix of merchandise. Some items are stocked and shipped directly by Velvet Pearl Boutique, while other items may be fulfilled and shipped by trusted third-party supplier or fulfillment partners.

Because items may ship from different locations, processing times, shipping carriers, and delivery times may vary by product.

Some items may ship from a U.S. fulfillment location, while others may ship from an international fulfillment location to your U.S. address.

When available, product-specific shipping or delivery information will be shown on the product page or at checkout.

READY-TO-SHIP ITEMS

Items physically stocked by Velvet Pearl Boutique are generally processed within 1–3 business days after payment is completed.

Business days do not include weekends or U.S. holidays.

Processing time refers to the time needed to prepare an order for shipment and is separate from carrier transit time.

PARTNER-FULFILLED ITEMS

Some items are shipped directly by our supplier or fulfillment partners.

Processing and delivery times for these items vary depending on the product, supplier, fulfillment location, and destination.

Partner-fulfilled items may take longer to arrive than ready-to-ship items. Depending on the product, delivery may range from several business days to approximately 2–4 weeks.

If a more specific delivery estimate is shown on the product page or at checkout, that estimate applies to that item.

MULTIPLE SHIPMENTS

If your order contains more than one item, the items may ship separately.

As a result:

• Items from the same order may arrive in different packages

• Packages may arrive on different dates

• You may receive more than one tracking number

A split shipment does not mean that part of your order is missing.

SHIPPING RATES

Shipping rates and available delivery options are calculated and displayed at checkout before you complete your purchase.

Shipping charges may vary based on the products ordered, package size or weight, fulfillment location, destination, and shipping method selected.

TRACKING INFORMATION

When tracking is available, it will be sent by email or provided through your order status page.

Please allow time for the carrier to scan and update tracking information.

If your order ships in multiple packages, separate tracking numbers may be provided.

DELIVERY ESTIMATES

All shipping and delivery timeframes are estimates only and are not guaranteed.

Delivery delays may occur due to weather, carrier delays, holidays, high shipping volume, customs processing, or other circumstances outside our control.

If you need an item by a certain date, please review the product information carefully before placing your order.

SHIPPING ADDRESSES

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please review your shipping address carefully before submitting your order.

Eligible unfulfilled orders may be canceled within 15 minutes of purchase. After that time, we cannot guarantee that changes or cancellations can be made.

If an order is returned because an incorrect or incomplete address was provided, additional shipping charges may apply before the order can be resent.

P.O. BOXES AND RESTRICTED ADDRESSES

Some products or carriers may not be able to deliver to P.O. Boxes, APO/FPO/DPO addresses, or certain restricted locations.

If we determine that an item cannot be delivered to the address provided, we will contact you if possible. If fulfillment is not possible, the affected item may be canceled and refunded.

DELAYED, LOST, OR MISSING PACKAGES

If your package is delayed, please first review the tracking information provided.

If tracking shows a package as delivered but you cannot locate it, please check around the delivery area, with household members, neighbors, or the carrier.

If you still need help, you may contact Velvet Pearl Boutique and we will make reasonable efforts to assist.

DAMAGED OR INCORRECT ITEMS

Please inspect your order upon delivery.

If you receive an item that is damaged, defective, or incorrect, please contact Velvet Pearl Boutique promptly with your order information and photos of the issue so we can review and assist you.

PREORDERS OR SPECIAL-ORDER ITEMS

If Velvet Pearl Boutique offers preorder, backorder, or special-order items, any shipping or processing timeframe shown on the product listing will apply to that item.

RETURNS

Returns and refunds are governed by our separate Return & Refund Policy.

CONTACT

If you have questions about shipping, please contact:

Velvet Pearl Boutique
Email: velvetandpearlboutique@gmail.com